In the case of purchasing from the NeonIdols catalogs, your contractual business partner is always SH Group Ltd. (Hungary, 9026 Győr, Bácsai út 140, tax number: HU28822796) hereinafter referred to as the “Supplier.”
On the NeonIdols website, the finalization of an order establishes a contract between the Supplier and the individual placing the order, or any entity, organization, or business represented by the individual, hereinafter referred to as the “Buyer,” under the following conditions.
We offer products for purchase in the NeonIdols catalogs, which are displayed on the website with product descriptions. After the Buyer places an order, the specific products are manufactured and delivered to the address specified in the order, at the Buyer’s explicit request. The contract for manufacturing and delivering the products is formed collectively with these delivery and contract terms. The Supplier undertakes to deliver the ordered products within the specified timeframe, and the Buyer is obligated to receive the products and pay the agreed compensation.
While we make every effort to accurately depict the products in the NeonIdols catalogs, there may be minimal variations from reality, particularly in terms of colors. As a Buyer, please make your product selections carefully. We are unable to accept complaints resulting from disregarding the above, and we do not accept responsibility for these variations.
Product selection is made by adding items to the shopping cart. The products in the cart can be deleted, and the quantity can be adjusted during the shopping process. Once an order is finalized, there is no possibility for changes in quality or quantity.
Given that the purchased products are custom-made by the Supplier at the Buyer’s explicit request and cannot be sold to another Buyer, as they are personalized, the Buyer one-sidedly commits to receiving the products and paying the agreed compensation.
The expected production time for products are 2-3 weeks.
The production deadline begins from the confirmation of the order. For purchases made through the webshop, you can make payments using Google Pay, Apple Pay, and credit cards. For custom orders, bank transfers are accepted: the Buyer commits to making payment via bank transfer to the Supplier’s account, as specified in the order confirmation, within 5 working days following the order. The production begins only after the full payment of the order is received in the Supplier’s bank account. The Buyer must consider this when calculating the delivery time as per the Supplier’s commitment.
Considering that the Supplier custom-manufactures the purchased products at the Buyer’s explicit request, the Buyer does not have the right to one-sidedly withdraw from the contract after placing the order.
If the Supplier fails to deliver the products within 30 business days following the agreed deadline, and no new agreement is reached between the Supplier and the Buyer regarding the manner and deadline of delivery, the Buyer is entitled to one-sidedly withdraw from the order. In this case, the Supplier is obligated to refund the full purchase price to the Buyer. The costs of the refund are entirely borne by the Supplier.
If payment by bank transfer is not made within the specified timeframe for the chosen payment method, the Supplier has the right to one-sidedly withdraw from the contract. In case of such a withdrawal from the contract, without the fulfillment of the agreement, neither the Supplier nor the Buyer will have any further obligations.
The Buyers provide their consent that the Supplier will electronically store, process, and handle the information received to the extent necessary, in compliance with the provisions of Act No. LXIII of 1992 on the Protection of Personal Data and the Publicity of Data of Public Interest. The Supplier will use the data received for purposes other than order fulfillment only with the prior written consent of the Buyer.
The Supplier’s executive management is the only party authorized to grant deviations from these General Delivery and Contract Terms.
If any part of these General Delivery and Contract Terms is invalid, void, or in violation of legislation, the remaining provisions of the contract will remain in effect. In the event of invalid parts, the applicable laws of Hungary will apply to replace them.
In case of any disputes arising from this contract based on these General Delivery and Contract Terms, the Parties hereby stipulate the application of Hungarian law and the jurisdiction of Hungarian courts.
These General Delivery and Contract Terms are considered consumer information, as required by Government Decree No. 17/1999 (II. 5.) on Contracts Between Distant Parties.
Budapest, January 1, 2023
SH Group Ltd.
I have read and accepted these General Terms and Conditions.
Magyarország
1112, Budapest
Repülőtéri út 6.
Vasvári Ipari Park
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